Return Policy

Thank you for shopping at itrabaho! We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer free returns within 30 days of receiving your item(s).

Return Window

You may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return, please ensure that:

• The item is unused, unwashed, and in its original condition

• All original tags and packaging are intact

• You provide your order number or proof of purchase

Non-Returnable Items

The following items may not be eligible for return:

• Sale items, clearance items, or final sale items

• Personalized or custom-made products

• Opened personal use items

How to Initiate a Return

1. Email us at customer@itrabaho.com with your order number and reason for return

2. Our customer service team will respond within 1-2 business days with return instructions

3. Follow the instructions to ship the item(s) back to the designated address

4. Once the item is received and inspected, we will process your refund

Refunds

Refunds will be issued to your original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

Return Shipping Costs

• Returns that meet the conditions of this policy are eligible for free return shipping

• If you are returning an item for personal reasons (e.g., changed mind, no longer needed), return shipping costs may be the responsibility of the customer.

Exchanges

If you'd like to exchange an item for a different product, we recommend returning the original item and placing a new order. This ensures you receive your desired item as quickly as possible.

If you have any questions, please don't hesitate to contact us at customer@itrabaho.com. We're here to help!